Bat Caddy X3R SLA Remote Control Golf Caddy


Price:
Sale price$799.95

Description

  • DESCRIPTION
  • SPECIFICATIONS
  • VIDEOS
  • WARRANTY

BATCADDY® X3R SLA (Sealed Lead Acid Battery) Remote Control Electric Golf Caddy Cart Trolley - BUY FROM THE #1 TRUSTED Site for Remote/Non-Remote Control Electric Golf Caddies! (In Business since 2005) - (702) 723-8348.

BATCADDY CHRISTMAS SALE ENDS 12/30 or While Supplies Last!!  For a limited time, we are offering the Brand New BATCADDY® X3R, Remote Control Electric Golf Trolley, with 12V 36AH Sealed Lead Acid Battery (25 lbs/Up to 18 Holes per Charge/100-150 cycles lifetime), for $799.95 with FREE SHIPPING (Savings of $60.00) to all U.S. customers (excluding AK and HI - we currently do not ship to AK and HI). Includes the Remote, Battery and Charger SPECIAL PROMOTION: For orders placed on or before 12/30, we will include the complete accessory set (Cup Holder, Umbrella Holder and Scorecard Holder) ABSOLUTELY FREE ($110 value)! BONUS PROMOTION (Current selection is limited based on availability/some accessories could ship later) - For a limited time, we are also including FREE accessory: FREE Smart phone gps holder or Carrying Bag or Rain Cover or Sand Bottle or Stainless Steel Water Bottle or Golf Towel or Umbrella or Umbrella Holder Extender or  Seat or UPGRADE to the "Mountain Slayer" Deluxe Anti-tip Wheel - (Up to $70.00 Value!!).

FREE ACCCESSORY KIT:

BONUS PROMOTION (Current selection is limited based on availability): ADDITIONAL ACCESSORIES - UP TO $70 Value!!

Carrying Bag/Remote Cliphanger/GPS Holder/Rain Cover/Golf Towel

Mt Slayer Deluxe Anti-Tip Wheel/Sand Bottle/Seat/Water Bottle/Umbrella/Umbr Extender

BATCADDY® X3R model is in stock (Usually ships in 1-3 bus days).  Signature required unless waived before shipment. Once your order ships, you will receive the shipment tracking information via email.

If you are interested in the stronger/lighter lithium battery (BATCADDY® X3R Lithium Model) - Click Here!

To compare all the BATCADDY® models - Click Here!

KEY ADVANTAGES:

  1. Light-Weight Frame (22.4 lbs)
  2. Timed-Distance Advance Feature
  3. Very Reliable Cart
  4. Cart has Been Time Tested (Introduced in 2009)
  5. Lithium-Ion Option - Standard (Up to 18 holes/charge - 4 lbs) or Advanced (Up to 36 holes/charge - 7 lbs)
  6. Ability to upgrade from SLA to Li-Ion battery later
  7. Power-off Free-wheel mode
  8. Known for Great Customer Service
  9. Has Multiple Service Centers in the U.S.
  10. 2 Yr Warranty on the Caddy, 1 Yr (SLA Battery & Charger), 2 Yr (Advanced Li Battery), 2 Yr Prorated (Standard Li Battery)

Overview of the Different BATCADDY® Models (All Models are available with SLA (Sealed Lead Acid) or Lithium Battery Option:

R Models (X3R/X4R/X8R): Dual Motors with Remote Control. Top of the line BATCADDY models with Remote Control and Manual Hand Control.
Sport Models (X4 Sport/X3 Sport): Single Motor, Non-Remote. These caddies have USB Charging Port + 10/20/30yd Timer.

Model Comparison (3 Series/4 Series/8 Series)

  • 3 Series have a simple frame design
  • 4 & 8 Series have a sleek European Frame Design
  • Rear wheels increase in size as you upgrade from 3 Series, 4 Series to the 8 Series for added stability on the golf course
  • 8 Series folds more compactly than 4 series, has true free wheel mode and comes standard with the dual anti-tip wheel
  • 4 Series have a frame design that protects the front wheel

Your purchase of the BATCADDY® X3R Remote Control Electric Golf Trolley, manufactured by BATCADDY®, includes the battery, the battery charger, and remote control. It comes with a very powerful dual 200W motor, timed forward advance function for 10, 20 & 30 yard, forward/backwards/left/right remote control, and remote control range up to 80-120 yards.

The BATCADDY® X3R Remote Control Electric Golf Trolley provides the perfect balance between functionality, Performance, Practicality, Quality and Value. At Motogolf.com, you will find the highest quality and the most affordably priced remote control electric golf caddy cart anywhere online. The BATCADDY® X3R, Remote Control Electric Golf Trolley, is priced about $200 less than the comparable models available on the market today. Your order will be shipped directly from BATCADDY®'s PA & CA warehouse and the X3R comes with a one year warranty. 

The X3R features a lightweight high tech aluminum frame with durable polymer components, an easy one click set up design, two powerful independently controlled motors, a wide range remote control which gives you full control up to 100-120 yards and a powerful, long-lasting battery. The trolley can also be operated manually with multiple handle control fucntions and can be easily pushed even without battery power, so you will never be stuck out on the course. The X3R is without doubt one of the most high performance and competitive carts in the global market for motorized golf push carts and it represents what really counts in this market: A Great Balance between Functionality, Performance, Practicality and Value!

After you complete your round, the BATCADDY® X3R, Remote Control Electric Golf Trolley's simple latch design folds/unfolds the cart in seconds. The BATCADDY® X3R Remote Control Electric Golf Trolley is light weight and has a very compact design. The BATCADDY® X3R Remote Control Golf Trolley is made with strict manufacturing guidelines and is built to ISO 9001 standards. Simply put, the BATCADDY® X3R is one of the most affordable quality remote control electric golf trolleys you will find anywhere.

Our hope is that you will remove the burden of carrying your golf bag while playing so your next round of golf will be much more enjoyable.

It will feel great to be able to walk down the fairway swinging your arms while your remote control electric golf trolley strolls by your side. Stop putting strain on your back by carrying your golf bag. You'll be glad you started using the BATCADDY® X3R Remote Control Electric Golf Trolley when you don't feel the aches and pains that most walkers feel after few years of carrying the golf bag on their backs. Walking the golf course should be something you should enjoy and not do in agony and pain.

Place your order today and enjoy your next round of golf by walking along side our remote control electric caddy cart. Swing your arms as you stroll down the fairway and you'll feel just like the Tour Pros!

You won't believe how simple and easy the BATCADDY® X3R is to operate. Once your round is over, all you have to do is to remove the battery, fold and toss into your trunk. It's that simple!

BATCADDY® X3R Remote Control Electric Golf Trolley

The BATCADDY® X3R is available with the following options:
Standard 35/36Ah SLA battery, upgradable to a lithium battery; 3 striking frame and wheel colors
Choose your preferred configuration at Check-Out

The lowest priced Remote Controlled Electric Golf Push-Cart on the market today. A fully-directional remote control, Downhill Speed Control, included Oversized Anti-Tip Wheel, and the ability to choose the battery that fits your needs make the X3R an unbeatable value.

  • Fully Directional Remote-Control
  • Dual 200W quiet motors
  • 9 forward and reverse speeds
  • Downhill Speed Control
  • Optional manual control
  • Cruise Control with Speed Recall
  • Battery level indicator
  • Power-off freewheel
  • Auto-timed distance control
  • USB port
  • Oversized Anti-tip Wheel
  • Compatible with Caddy Seat
  • Basic Accessory Package (Umbrella/Scorecard/Drink Holders)

Which Battery Should you choose?

At BATCADDY we want to give golfers of all activity levels the option to have a battery that suits your budget and time on the course.
All 3 options below can be purchased with a new Batcaddy or switched to later if you want to try something different.

12V SEALED LEAD ACID (SLA) BATTERY

Included with caddy purchase

Sealed Lead Acid batteries are the original technology in electric golf-caddies. BATCADDY still makes this battery available as a low cost option for golfers who do not need the performance of a Lithium Battery.

Key Performance Metrics
• Dual Motor Caddy (Remote Control): 18-27 Holes/Charge
• Single Motor Caddy: 27-36 Holes/Charge
• 100-150 Charging Cycles
• Weight: 25LBS




12V ADVANCED LITHIUM SL (STANDARD RANGE)

Our Advanced Lithium Battery technology. BATCADDY is one of the only companies that currently offers the option of Lithium-Iron-Phosphate batteries. While more expensive than our Li-Ion battery, the LiFePO4 gives you unrivaled performance and life-span, with up to 10 times more charging cycles than a standard SLA battery.

Key Performance Metrics
• Dual Motor Caddy (Remote Control): 18-27 Holes/Charge
• Single Motor Caddy: 27-36 Holes/Charge
• 1500-2000 Charging Cycles
• Weight: 5LBS

  

12V ADVANCED LITHIUM XL (EXTENDED RANGE)

The same Advanced Lithium battery technology as our SL model, with up to twice the range.

Key Performance Metrics
• Dual Motor Caddy (Remote Control): 36-45 Holes/Charge
• Single Motor Caddy: 45-54 Holes/Charge
• 1500-2000 Charging Cycles
• Weight: 7LBS

 

24V ADVANCED LITHIUM (X9R/CARBON & EVO ONLY)

Our ultimate in Advanced Lithium battery technology. A lighter weight 24-volt system providing increased power and efficiency. Available ONLY in the BATCADDY X9R/Carbon.

Key Performance Metrics
• 36-45 Holes/Charge
• 1500-2000 charging cycles
• Weight: 5LBS

  

*On occasion, and as inventory dictates, we will ship batteries with slightly different specifications but having equal or better performance ratings.

*Life of sealed lead acid and any other batteries is dependent on a variety of factors, other than purely the number of charges, including but not limited to frequency between charges, duration of charge, level of drainage, idle time, storage conditions and duration and overall shelf time. We cover our batteries according to our warranty policy and any potential additional coverage is at our discretion.

*BATCADDY reserves the right to modify/upgrade any components during a model year, so illustrations on our website, brochures and manuals may slightly vary from the actual product shipped. However, BATCADDY guarantees that specifications and functionality will be always equal or better from the advertised product. Promotional accessories may also vary from illustrations shown on our website and other publications.

*Special delivery instructions may be requested at time of order, however, UPS is not obligated to honor any instructions related to date, time or location. All shipments exceeding $200.00 in value will require a signature at delivery. Customer may opt to waive the signature requirement at checkout but once an order has been shipped with signature requirement it CANNOT be removed. The shipment can be rerouted or held in the carriers terminal for pick up but BATCADDY will NOT be responsible for any additional shipping cost or return shipping resulting from this change. BATCADDY, LLC/Motogolf.com is not liable for any loss, theft or damage that may occur if the signature requirement has been waived by the customer.

*NOTE: Holes per Charge and Life Cycles can vary greatly depending on course conditions, battery care/storage, and charging practices. The above numbers are not guaranties but estimations based on real world use when best practices are followed.

Batcaddy Features

Our Frames

  • One-Click Locking Frame (X3 Series) - Sturdy and simple. The One-Click Lock makes setting up and breaking down your Batcaddy a breeze. The non-adjustable handle securely locks into place for the round, ready to absorb anything your course can dish out.
  • Dual Lock Z-Fold Frame w/ Adjustable Handle (X4 Series) - With durable all metal joints and construction, the Z-Fold Frame will stand the test of time. More compact and streamlined than our one-click frame, it also features an adjustable handle to accommodate alle height preferences.
  • No-Lock Euro-Wave Frame w/ Adjustable Handle (X8 Series) - Our most elegant and simple to use frame. With all metal construction, no lock set-up, and an adjustable handle, this frame is for the golfer who wants to check all the boxes.

Single/Dual 200-Watt Quiet Motor

Rugged and dependable. Our 200watt motor is built into a weather-proof, maintenance free, sealed housing that provides years of worry-free play. For the biggest bags and most daunting hills our dual-motor Batcaddys pack all the punch you will ever need.

Simple Manual Operation/9 Forward Speeds/Cruise Control with Speed Recall

Set your speed once with the Cruise Control Knob (up to 7mph for you speed golfers!) then simply use the start/stop button on the handle to stop for your shot and resume at the same speed setting when you’re done. Set it and forget it!

Battery Level Indicator

A simple green/red light system lets you know when your battery has reached 25% capacity and it is time to charge.

Power-Off Freewheel/True Freewheel Mode

Forget to charge your battery? No problem! All X3 Series and X4 Series are designed to be pushed when there is no power connected to your Batcaddy. With the power off the motors will spin freely allowing you to play your round without battery power. For a True Free-Wheel experience the X8 Series provides a quick release wheel that disengages completely from the motors. This allows for a no-resistance push, and also makes it safe to tow your Caddy (in an emergency only) without creating unnecessary wear on the motors.

Auto-Timed Distance Control

Send your Caddy off for 10, 20, or 30 yards and watch it stop automatically with the click of a button.

USB Charging Port

Charge your Range Finder/GPS/Phone on the go with the conveniently located USB plug.

Fully Directional Remote Control

9 Forward Speeds, 9 Reverse Speeds, Left and Right from a standstill and while moving in forwards or reverse. Plus the Timed Distance Control, all in the palm of your hand! The remote also includes an on/off switch you can use to prevent any accidental button pushes while not using the Remote Control.

Downhill Speed Control (Available on Dual-Motor Batcaddys Only)

Stop worrying about having to hold onto your Batcaddy going down hills! With our Downhill Speed-Control the motors will do the work for you, maintaining the set speed as the slope increases.

Oversized Anti-Tip Wheel/Oversized Dual Anti-Tip Wheel (Mountain Slayer)

Stop falling over! Our oversized Anti-Tip Wheels provide all the stability you need for going uphill and any unexpected wheelies and come standard on all Remote-Controlled and Pro Model Batcaddys. Our Dual Anti-Tip Wheel, known as the "Mountain Slayer", comes standard on the X8R and adds another level of security for courses with longest, steepest uphill climbs. Classic and Sport Models are not compatible with anti-tip wheels as they are designed to be controlled while holding the handle of the Batcaddy during the round.

Remote (R) / Non-Remote (N) (R)
Folded/Open Dimensions ( L x W x H ) Folded 37"x25.5"x13.5"; Open 42"x25.5"x37.5"
Cart Weight 23.4 lbs
Standard Battery Duration 27 Holes
Standard Battery Weight 27 lbs
Battery Type 12V 35/36Ah
Motor 2 x 200 Watt
Cart Limited Warranty 2 Years
Battery & Charger Warranty 2 Yr (SLA Battery & Charger), 2 Yr (Advanced Li Battery), 2 Yr Prorated (Standard Li Battery)
Rear Anti-Tip Yes
Remote Capabilities (R, L, F, Reverse) F, R, L, Reverse
Available Accessories Cup holder, Umbrella holder, Carrying bag, Rain cover, Sand dispenser, Seat, Scorecard holder
Frame Aluminum
Off Power Free wheeling Mode Yes
Air Tires No
Made in China
Available Colors Silver, Black, White
Standard Battery 12V 35/36 Ah SLA; Dimensions: 8x5x6 in; Weight: 24 lbs; Average charge time: 4-8 hours; Performance/Charge: 27+ holes; Lifetime: 100+ charges
Lithium Battery Standard (4 lbs) or Advanced (7 lbs) LI; Dim: 5.25x4.25x2.75 in; Weight: 4-7 lbs; Average charge time: 4-6 hours; Performance/charge: 36+ holes; Lifetime: Up to 1000+ charges
Unfolded Dimensions (L x W x H) 43x24.5x39 in
Speed 5.4 m/h
Climbing ability 30 degrees
Handle Height Adjustments N
Introduced Year 2006
Packaging Type: Cardboard box/styrofoam: Dimensions: 33x23x15 in; gross weight: 70 lbs

Batcaddy Features

X3 Sport X4 Sport X3R X4R X8R X9R / X9R CARBON
One-Click Locking Frame - - - -
Dual-Lock Z-Fold Frame - - - -
No-Lock Euro-Wave Frame - - - - -
Stealth Design Frame - - - - -
Advanced Stability Geometry - - - - -
"Forever Tread" Wheels - - - - -
Single 12V Motor - - - -
Dual 12V Motors - - -
Dual 24V Motors - - - - -
Simple Handle Operation -
Upgraded Handle Electronics - - - - -
Speed Recall Cruise Control
Fully Directional Remote Control - -
Standard Battery Level Indicator -
Upgraded Battery Level Indicator - - - - -
USB Charging Port
Single Anti-Tip Wheel
(Upgradeable to "Mountain Slayer")
- - - -
Dual Anti-Tip Wheel
("Mountain Slayer")
- - - - -
Low Profile High-Performance
Dual Anti-Tip Wheel
- - - - -
Power-Off Freewheel - -
True Freewheel Mode - - - -
Auto-Timed Distance Control
Downhill Speed Control - -
Electronic Parking Brake - - - - -
Caddy Seat OPTIONAL OPTIONAL OPTIONAL OPTIONAL OPTIONAL INCLUDED
Standard Accessory Package Included -
Upgraded Accessory Package Included - - - - -

Batcaddy Weights & Measurements

X3 Sport X4 Sport X3R X4R X8R X9R / X9R CARBON
Open Dimensions Length: 42.0"
Width: 22.3"
Height: 39.8"
Length: 45.0"
Width: 23.5"
Height: 36-44"
Open height varies due to adjustable handle.
Length: 42.0"
Width: 25.5"
Height: 37.5"
Length: 45.0"
Width: 23.5"
Height: 36-44"
Open height varies due to adjustable handle.
Length: 45.0"
Width: 23.5"
Height: 36-44"
Open height varies due to adjustable handle.
Length: 44.0"
Width: 26.0"
Height: 36-46"
Open height varies due to adjustable handle.
Folded Dimensions Length: 30.0"
Width: 22.3"
Height: 15.3"
Length: 33.0"
Width: 23.5"
Height: 13.0"
Length: 37.0"
Width: 25.5"
Height: 13.5"
Length: 38.0"
Width: 23.5"
Height: 14.0"
Length: 36.0"
Width: 23.5"
Height: 13.0"
Length: 35.0"
Width: 26.0"
Height: 12.5"
Shipping Box Dimensions Length: 36.0"
Width: 21.0"
Height: 13.0"
Length: 33.0"
Width: 24.0"
Height: 11.0"
Length: 34.0"
Width: 24.0"
Height: 14.0"
Length: 33.0"
Width: 24.0"
Height: 11.0"
Length: 36.0"
Width: 23.5"
Height: 13.0"
Length: 30.0"
Width: 26.0"
Height: 13.0"
Weight
(Excluding Battery & Accessories)
19.0 LBS 20.0 LBS 22.4 LBS 23.3 LBS 25.1 LBS 14.2 LBS

MOTOGOLF RETURN/CANCELLATION POLICY

Any warranty covering products sold by Motogolf.com is the warranty provided by the manufacture/distributor of those products. We have provided their warranty information below for your convenience:

Motogolf Return Policy:

Within 30 days of purchase, if a customer has a change of mind, the cart can be returned only providing:

  • The cart is completely unused and brand new
  • It is in original packaging & new/unused condition
  • Customer pays the return freight
  • A return authority is obtained first from US distributor/manufacturer through Motogolf
  • Shipping + handling fee will be deducted from the refund (up to ~$120)

Within 30 days of purchase, the owners can return a "used cart." Even if used on driveways, backyard, etc... this is not considered new any longer and not saleable as new:

  • A return authority is obtained first
  • It is in the original packaging
  • Customer pays the return freight
  • Up to 30% restocking fee applies of the full retail price

The cart will be returned to Distributor/Manufacturer's warehouse and inspected by their personnel. Once we receive the return paperwork along with the condition of the unit, we will issue a refund net of fees above.

No cancellations on special order items once the order has been placed. Order cancellations on select products prior to shipment may result in handling & credit card processing fee of 3% which will be deducted from the refund. More warranty details available: https://motogolf.com/pages/privacy-legal.


BATCADDY® Electric Golf Caddy - Limited Warranty (Caddy purchased up to 8/31/21)

What is covered?
Any defect in material and workmanship resulting from personal, normal use in accordance with the owner’s manual.

For how long?
One (1) year from the day of purchase for caddy, caddy parts, SLA battery and electronics. Caddy accessories are covered under this warranty for 90 days. Lithium batteries carry a two (2) year pro-rated (2nd year) warranty.

Who gets the warranty?
The warranty is nontransferable and limited to the person who originally purchased the product.

Geographic scope:
This warranty applies only to original BATCADDY products purchased in the United States from BATCADDY, a local fully authorized BATCADDY dealer or distributor. International shipping cost for product/parts or repair services for caddies exported from the country of original purchase are not covered by warranty. While caddies and parts that are exported from the US to international countries are covered under the warranty, international shipping and all other costs, such as duty, taxes etc. related to send replacement parts or return caddies for repair are exclusively the responsibility of the customer. Our international distributors are not obliged to offer free warranty services, if a caddy has been imported by the customer to the country of that respective distributor.

LIMITATIONS & LIABILITY: IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO ONE YEAR FROM DATE OF PURCHASE. WE WILL NOT PAY FOR: LOSS OF USE OF YOUR PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR GOLF TROLLEY PRODUCT OR BATTERY OR ITS FAILURE TO WORK; ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, MISUSE OR MODIFICATION OF THE PRODUCT OR OTHERWISE NEITHER YOU NOR SPACOM SHALL HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.

What we will do:
If your caddy or any parts thereof are defective under the terms and definitions of this warranty, we will send you replacement parts, repair it or, at our discretion, replace it at no charge to you. Refunds may be issued only according to the Company's current return policy in the Terms & Conditions.

How to get warranty service?
To get warranty service for your trolley you must contact one of BATCADDY's Service & Support Centers and provide proof of date and place of purchase of the product. At our discretion we will provide one of the following Warranty services:

  • Do-It-Yourself Service: Call a BATCADDY Service Center to diagnose the problem and make arrangements to get appropriate replacement parts.
  • BATCADDY Shop Service: If repair cannot be reasonably easy performed by customer, we will return your caddy or the defective parts in question to one of our Service Centers and repair or replace them at our expense.
  • 3rd Party Shop Service: In certain cases repairs might be performed faster and more cost effective by a local 3rd party mechanic or repair shop, and BATCADDY might choose such services at our discretion. In such cases BATCADDY will reimburse reasonable repair cost.

For warranty services you must retain the original packing material in the event you need to ship your product back to one of our Service Centers. Charges for replacement packaging and shipping of such will apply.

Upon contacting a BATCADDY Service Center or authorized dealer we will determine the appropriate service option under this warranty. To obtain support from BATCADDY, please visit support.batcaddy.com/

What this warranty does not cover:
This warranty does not cover wear parts, such as rubber tire treads or remote control batteries or scratches/dents on frame or components caused by normal use. The warranty does not cover damage to the caddy caused by batteries or chargers other than those supplied by BATCADDY or third party damage caused by batteries and chargers in general. The warranty does not cover any defects resulting from accidents, damage while in transit to our service locations, or damage resulting from alterations, misuse or abuse or ignoring of operating instructions, lack of proper maintenance, water damage due to hosing down or power washing product or submerged contact with water hazards, lakes or other water bodies, any loss of control of the unit resulting in equipment or consequential damage, unauthorized repair or modifications of the product, affixing any attachment not provided with the product, overloading of the product, fire, flood, or acts of God, or failure to follow the instructions in the Owner’s manual. This warranty also does not cover any international shipping cost or foreign repair services due to exportation of the cart from the country of original purchase.

This warranty is the only one we will give on your product, and it sets forth all our responsibilities regarding your product. There are no other express warranties! Please read our legal notice and terms and conditions at www.batcaddy.com as they may contain additional regulations and legal obligations or restrictions between the parties.

This warranty gives you specific legal rights, and you may also have other rights that vary under local and State law.

WARRANTY INFORMATION (After 9/1/21)

THE BATCADDY® ELECTRIC GOLF CADDY - LIMITED WARRANTY

What is covered?
Any defect in material and workmanship resulting from personal, normal use in accordance with the owner's manual.

For how long?

  • New BATCADDYs = 2 years
  • Demo/CPO BATCADDYs = 1 year
  • BATCADDY Accessories = 90 days
  • Purchased Spare/Replacement Parts = 1 year
  • Battery Chargers = 1 year
  • Standard Lead Acid Battery = 1 year full replacement
  • Standard Lithium-Ion Battery = 1 year full replacement / 13-16 mos. 75% credit / 17-20 mos. 50% credit / 21-24 mos. 25% replacement
  • Advanced Lithium-FePO4 Battery = 2 years full replacement

Who gets the Warranty?
The Warranty is non-transferable and limited to the original purchaser. It is limited only to original BATCADDY products purchased in the United States from BATCADDY, or a fully authorized BATCADDY dealer or distributor. International shipping cost for products/parts or repair services for Caddys exported from the country of original purchase are not covered by warranty.

LIMITATIONS & LIABILITY: IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE ABOVE TIME FRAMES FROM DATE OF PURCHASE. WE WILL NOT PAY FOR: LOSS OF USE OF YOUR PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR BATCADDY PRODUCT OR BATTERY OR ITS FAILURE TO WORK; ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, MISUSE OR MODIFICATION OF THE PRODUCT OR OTHERWISE NEITHER YOU NOR SPACOM SHALL HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.

What we will do:
If your caddy or any parts thereof are defective under the terms and definitions of this warranty, we will send you replacement parts, repair it or, at our discretion, replace it at no charge to you. Refunds may be issued only according to the Company's current return policy in the Terms & Conditions.

How to get warranty service?
To get warranty service for your BATCADDY call (888) 229-5218 or go to support.batcaddy.com and Submit a Ticket. At our discretion we will provide one of the following Warranty services:

  • Do-It-Yourself Service: Our Support Team will help diagnose the problem and send out the appropriate replacement parts.
  • BATCADDY Shop Service: If a repair or diagnosis cannot be reasonably performed by the customer, we will ship the Caddy to our nearest Service Center, perform the repair, and return it to the customer at no cost.
  • For warranty services you must retain the original packing material in the event you need to ship your product back to one of our Service Centers.

What this warranty does not cover.
This warranty does not cover wear parts, such as rubber tire treads or remote control batteries or scratches/dents on frame or components caused by normal use. The warranty does not cover damage to the caddy caused by batteries or chargers other than those supplied by BatCaddy or third party damage caused by batteries and chargers in general. The warranty does not cover any defects resulting from accidents, damage while in transit to our service locations, or damage resulting from alterations, misuse or abuse or ignoring of operating instructions, lack of proper maintenance, water damage due to hosing down or power washing product or submerged contact with water hazards, lakes or other water bodies, any loss of control of the unit resulting in equipment or consequential damage, unauthorized repair or modifications of the product, affixing any attachment not provided with the product, overloading of the product, fire, flood, or acts of God, or failure to follow the instructions in the Owner's manual. This warranty also does not cover any international shipping cost or foreign repair services due to exportation of the cart from the country of original purchase.

This warranty is the only one we will give on your product, and it sets forth all our responsibilities regarding your product. There are no other express warranties! The warranty gives you specific legal rights, and you may also have other rights that vary under Local and State Law. Please read our Legal Notice, and Terms and Conditions at www.batcaddy.com for a full contract of sales terms, as they may contain additional regulations and legal obligations or restrictions between the parties not covered here.

Customer Reviews

Based on 40 reviews
85%
(34)
10%
(4)
3%
(1)
3%
(1)
0%
(0)
H
Ho Je Lee
Great Service Dependable

I had issues with the new BatCaddy as it stopped working on day 2. However, the customer service team was great helping me to exchange for a new frame within few days. Excellent service, dependable, reliable, and easy transaction. This was a gift for my mother and she loved it.
Thank you MOTOFOLF and BatCaddy

R
Randy Montoya
Bat Caddy C3R

I love my Bat Caddy, but I'm still waiting on my replacement remote control. My other one is very unreliable.

K
Karen Slimack

All good

J
Joseph Lemire

Great lil machine

M
Matthew Brown
Load sensitive

Works good, enough power for 18 with lots of hills. Biggest problem; Will not track straight no matter what I would do. 1 round, get it almost right, then not touching the front wheel it would track off center the next round. Bag must be equal in weight on the sides or would make it track of center, very frustrating. Will not stay in straight line on hills, always adjusting with remote to go where I wanted it to go, to much effort for the convenience. Would not have bought if I knew this.

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