The website and e-commerce infrastructure was upgraded in January 2023. All existing customers and orders were migrated during this upgrade, but accounts were locked to protect the privacy and security of our customers. An account activation email was sent after this upgrade which will allow you to regain access to your account. If you did not receive this email, or need to request a new one, please reach out to us at and a new activation email will be sent.

Please note, if you received multiple activation emails after the upgrade, that indicates you have more than one account with us. If you would like these accounts merged, please contact us by email so we can start that process. This process will take a few days to complete as we will need to verify the information in both accounts to ensure your privacy and security is maintained.

If you have any questions about your accounts, orders or the activation process, please send an email to

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